24x7 Available Response Team

EXPERIENCED MEDICAL AFFAIRS TEAM

Our medical team has a unique understanding of product marketing and clinical communication matters.  We consider having such a mix important in order to provide a practical and compliant solution to our customer.  Our team includes people who have held significant positions with Regulators and Pharma companies and have a complete understanding and appreciation of balanced communication needs within a regulated environment.

We can provide you the following services for your complete product portfolio or for a selection of products:-

  • Medical Affairs Expertise
  • Writing of product FAQs, Formulary Dossier, Abstracts, Manuscripts etc.
  • 24x7 Medical Information Call Center, Multi-Language Support
  • 24x7 assigned physicians to handle escalation or complex cases
  • Unified Response team to handle Product Complaints & Safety Reports
  • Industry Standard, Validated Database – complete tracking
  • Recall or Field Alert Support
  • Unified Global Call Center with Positive Redundancies and Inbound calls capability from 70+ Countries 
 
We are a team of medical experts with vast experience in the industry.  Talk to us and you will find us knowledgeable and responsive.  Almost all of our customer base has been built with referrals and recommendations, and we take pride in the quality of service our team delivers.

Reach out to one of our team members and we will immediately respond to your needs with well thought through solutions.  Within North America, please call us at (877) APCER NA and in Europe, call our London office at +44 208 326 3220.